Shipping and Delivery Policy

At Poshan Potli, we are committed to delivering your orders safely, fresh, and on time. We process orders within 24–48 hours of confirmation and ship them through trusted courier partners. Delivery timelines may vary based on location, with standard delivery typically taking 3–7 business days. Customers will receive a tracking ID via email or SMS to monitor their shipment in real-time.

We take special care in packaging our products to maintain freshness, especially for perishable items such as sweets and snacks. While we strive to deliver on the promised date, unforeseen circumstances like weather conditions or courier delays may occasionally affect delivery times. Customers are requested to provide accurate shipping details to avoid delays.

In case of damaged or missing items during transit, please contact our customer support team at info@poshanpotli.com within 24 hours of delivery. We will resolve the issue promptly by arranging a replacement or refund where applicable. Please note that delivery charges are non-refundable unless the error is on our part. Our goal is to ensure that every Poshan Potli order reaches you fresh, safe, and delightful.